ServiceNow / Feedback UX
Signal
Feedback widget + AI roadmap
- Year
- 2026
- Role
- Design & engineering
- Sector
- ServiceNow / Feedback UX
- Stack
- ServiceNowAI categorizationFeedback UX
Summary
A reusable feedback widget deployed across multiple portal pages, with a roadmap for AI-driven feedback collection and automatic categorization.
The challenge
Feedback was scattered across separate channels and hard to structure or turn into action.
The solution
One widget on search, topic, overview and knowledge pages, plus an AI roadmap that translates incoming feedback into user stories.
- 5+
- pages with widget
- auto
- categorization roadmap
Let's get started
Ready to build?
From first idea to a product that ships and keeps growing. Tell us where you want to go, and we'll build the way there.
Q2 2026 · 1 spot available